Allowyne's Palace Shop

1. How long does it take for my order to ship? 

Please allow for 3-4 business days for processing. Each order will be shipped within 24 hours of processing. All shipments will be sent via USPS.

2. How will I receive my tracking information? 

Please include an email during check out. All orders will receive an email listing the shipment details and tracking number. 

3.  What is Raw Hair? 

Raw hair is unprocessed, meaning chemical free and completely natural. It is the purest form of extensions because it is collected directly from the source. AP's Raw Indian Hair originates from New Delhi, India and is collected in Indian Temples. Each bundle is cut from an individual donor. The fascinating things about raw hair is that each bundle is unique in color and wave pattern. NOT ONE BUNDLE IS ALIKE. Raw hair comes in a natural brown color and can be dyed and bleach to achieve desired results. Please ensure that you use proper hair care when dyeing, bleaching and applying heat. You want to ensure that you treat this hair as your own to maximize longevity.
 
4. What is Virgin Hair? 

AP unprocessed virgin hair extensions. Our hair is sourced from individual donors and does not undergo chemical treatments. To achieve certain curl patterns, the hair can be steamed. AP's virgin hair is cuticle aligned hair which prevents it from excessively shedding and tangling. Please ensure that you use proper hair care when dyeing, bleaching and applying heat. You want to ensure that you treat this hair as your own to maximize longevity.

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